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#msdyn365bc 2023 Release Wave 1 - Delegated admin’s job queue entries are run by user.

Hi Readers,

In this series we are discussing what's new in Business Central 2023 (Wave 1) a.k.a BC22.

This article we will discuss about - Delegated admin’s job queue entries are run by user.

With this series we will understand what's new the product and learn it. 

Hope you like the series, please add comments to article.

#msdyn365bc #2023RW1

Business value: 

Microsoft partners use the delegated admin role to set up and manage certain aspects of Business Central on behalf of their customers. However, the role is restricted in some ways. 

In earlier release waves, one of these restrictions was the ability to create job queue entries and set them as ready to run for customers. The job queue is an important tool for setting up and configuring companies in Business Central. 

With this update, delegated admins can create job queue entries and request approval from a licensed user to run them.

Feature details:

For Business Central online, people who are not employed by the customer, typically Microsoft partners, can use the delegated admin role to set up and configure business processes for the customers. 

However, the delegated admin role is not a licensed user in Business Central, and often is only assigned temporarily, so there are some limitations to what they can do. For example, delegated admins cannot set up tasks that might be run after the delegated admin relationship has been revoked, such as job queue entries.

Job queue entries are a useful tool for running setup and configuration processes in Business Central, and delegated admins must be able to create and run them in their customer's tenant. This release wave adds support for the delegated admin to create job queue entries and set them as ready to run. Then, a licensed user from the customer can start the job queue entry to complete the process that the delegated admin created.

Customers can now use the Job Queue Entry Approval Workflow template to create a workflow that a delegated admin can use to ask for approval to run job queue entries through the credentials of a licensed user.


  • A New Workflow Template is added in Business Central, "Job Queue Entry Approval Workflow".

  • Choosing Job Queue Entry Approval Workflow on the Workflow Templates page creates a new workflow.

  • After a workflow is enabled, and delegated admin is set on the Approval User Setup page, and the delegated admin can create a job queue entry. 

  • However, they can't start it until a licensed user has approved it. The job queue entry is in the On Hold state until a licensed user approves it. 

  • When that happens, the job queue entry runs using the licensed user's credentials.

For other articles related to What's New in Business Central 22, refer here.

Hope you learn and will be able to utilize this feature as Business Central 22 is available.  

Saurav Dhyani 


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